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How Does it Work

1. What is Daily Deal Richmond?
2. How do I register for Daily Deal Richmond?
3. Does membership cost me anything?
4. What is your refund policy?
5. How do I purchase a deal?
6. How long do I have to purchase a deal on the website?
7. Can I view my orders on the site and reprint if I need to?
8. Do I need to print my voucher?
9. Can I buy a Daily Deal Richmond offer as a gift for someone else?
10. What credit cards are accepted?
11. How will this order appear on my credit card?
12. What do I get for referring a friend?
13. How do I unsubscribe?
14. How do I contact Daily Deal Richmond?
15. Can I suggest a business to be a part of Daily Deal Richmond?
16. How do I earn credits on Daily Deal Richmond?
17. What do I do if my voucher expires?
18. What do I do if I forgot my username and/or password?
19. I received a coupon credit code. How do I redeem it?

1. What Daily Deal Richmond
Daily Deal Richmond is a commercial product of the Richmond Media Group. It provides access to the some of the best local deals for businesses in the Richmond Metropolitan area. The goal of Daily Deal Richmond is to deliver great deals on dining, entertainment, fashion, home, travel and more!

2. How do I register for Daily Deal Richmond?
Subscribing to our deal alerts is free, quick and easy! All you have to do is enter your e-mail address, click the subscribe button and you will get deals sent free to your e-mail inbox. Or if you’re on Facebook, you can click on the "facebook connect" icon and fill out the necessary information.

3. Does membership cost me anything?
Nope! Membership in Daily Deal Richmond is absolutely free!

4. What is your refund policy?
If you decide you no longer want your unused voucher, Daily Deal Richmond will provide a refund within 21 days of your purchase only. (Note: Your voucher must be unused to be refunded.) Refunds for certain types of deals (including ticketed events, punch cards and savings cards) may carry different refund policies, which are described on the deal page and on your voucher. Unused vouchers for merchants that have gone out of business will always be refunded.

5. How do I purchase a deal?
Simply click “Buy Now” before the deal ends. You will then be directed to verify your account information, confirm the deal quantity you wish to purchase and then enter your payment information. Your credit card will be charged and your voucher will be emailed to you (voucher can also be located in your account) upon completion of payment.

6. How long do I have to purchase a deal on the website?
New deals are planned to come out on Monday and Friday each week. Each deal is typically available for seven days. The particular deadlines for each deal are listed within all of the deal information.

7. Can I view my orders on the site and reprint if I need to?
Yes, you can click on "Order History" and find all of your transactions listed there. Also, this page allows you to re-print your voucher if you need to.

8. Do I need to print my voucher?
You may either print your voucher or show your voucher on your smart phone. Whether printed or shown from a mobile device, vouchers must be presented to the business at the time of use.

9. Can I buy a Daily Deal Richmond as a gift for someone else?
Yes, you can purchase deals for your friends and family. When completing the payment for a deal, simply include the person's name you wish to have appear on the voucher.

10. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.

11. How will this order appear on my credit card?
For Visa and Mastercard, Daily Deal Richmond will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.

12. What do I get for referring a friend?
When you refer THREE friends to the same deal, you get for FREE! You must first buy a deal in order to be eligible for getting it free. After you purchase a deal, you'll be given a unique web link to share with your friends. The friends you share that link with must use that link to purchase their deal. Refund only applies to one voucher per deal.

13. How do I unsubscribe?
To unsubscribe from Daily Deal Richmond emails, simply click the “opt-out of this newsletter only” link at the bottom of any email you receive. We can't imagine why you'd want to miss out on these great deals, but you can come back at any time!

14. How do I contact Daily Deal Richmond?
We’re always available, simply email us. We will do our best to reply to you promptly.

15. Can I suggest a business to be a part of Daily Deal Richmond?
Just e-mail us. We'll share the flattering news with the business you recommend and hopefully find a deal for you!

16. How do I earn credits on Daily Deal Richmond?
From time to time we may offer the opportunity to earn credits on the site. In those instances, the specific rules around how those credits can be earned and when they expire will be explained when they are introduced.

 
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